Volunteer for Tax Assistance

Currently seeking Tax Preparers and Intake Managers for this tax season

Each year, VITA volunteers put billions of dollars back in the pockets of low-income taxpayers nationwide, and in so doing, transforming our community. Volunteers will gain practical knowledge and make a measurable economic impact on our local community.

No prior tax experience necessary! Free training resources are provided.

We are currently seeking Volunteer Tax Preparers and Intake Managers for the upcoming tax season. 

Tax Preparers - Prepare simple tax returns on the IRS's Tax Slayer Software.                                                                                Required Certification: Standards of Conduct, Intake & Interview, and either Basic or Advance Tax Preparation. Expect 14-20 hours of studying.

Intake Managers - Assist families at the tax site by their collecting tax documents, making photocopies, and assisting them with their Intake and Interview Sheet.  Required Certification: Standards of Conduct and Intake & Interview.  Expect 2-6 hours of studying.

Tools to help you be prepared and certified:

• Intake and Interview Training

• Tax Law Training Videos

• Tax Software Training

• Certification Test

Training and Certification Resources

Required for Intake Managers and Tax Preparers

Standards of Conduct Training and Test

Intake & Interview Training and Test

Submit Test Online

Expected Time: 30 minutes - 1 hour

Tax Knowledge

Volunteer Resource Guide (Pub 4012)

Videos: Tax Law

TaxSlayer Practice Lab Software

(TaxSlayer Practice Lab Password: TRAINPROWEB Site ID # S70011258)

Video: TaxSlayer Software

Expected Time: 4-8 hours


Certification Tests (yes, it’s open book!)

Required for Tax Preparers

Tax Preparer Test (Pub 6744)

Submit Test Online

Expected Time: 10-12 hours

For More Information Visit:


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United Way of Greater Los Angeles
United Way of Greater Los Angeles